Hi to all,
I am testing the dma tool in my lab and i have the following error:
- From the ccm 4.2(1), I run the DMA (7.0.2) tool and everything ok.
- I install in a new server with the pendrive and the cd cucm 7.0.2 and select ftp where I place the dma.tar and everything seems to works fine but finally i get this error:
The installation has encountered a unrecoverable internal error.
For further assistance report the following information to your support provider.
Script "/usr/local/cm/script/22.214.171.12400-18/cm-dbl-install W1 PostInstall 126.96.36.19900-18 "4.2.3" /usr/local/cm/ /common/download/windows/ /common/log/install/capture.txt" exited with errors (1)
The system will now halt.
need some help,
You need the latest version from the 4.2(x) train to upgrade, the requirement is 4.2(3).
4.2(1) is not a valid upgrade path.
Table 5 Supported Cisco Unified Communications Manager Upgrades for Release 7.0(x)
If this helps, please rate
Yes,you are right, i made the upgrade to 4.2(3) before running the DMA and everything is ok in that part.
The problem is with the new server 7.0(2)
I upload the DMA results--> succesful and the DIAGNOSTICS from 7.0(2) server failed
You are right, i ran the DMA from the ccm 4.2(3), I made the upgrade before ran it.
The error comes with the new server selecting the DMA.tar from the ftp and after two hours gets that error.