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DMA Export - Extension Mobility

dvanzee
Level 2
Level 2

Can you someone tell me if it is required to force logout all of my

extension mobility users before running the DMA tool?

Current CM 4.2.3sr3

Going to CM 7.1.5

1 Reply 1

cnuche
Cisco Employee
Cisco Employee

Hi,

Yes, this is a 'must do' before the DMA.

QUOTE:

"Note: Before you start the DMA backup, make sure that ALL Extension           Mobility Users are "logged OUT". If any of the users are logged into Extension           Mobility, the DMA backup will not succeed."

http://www.cisco.hm/en/US/products/sw/voicesw/ps556/products_tech_note09186a00807f3307.shtml

If this helps please rate.

Christian Nuche.

PDI HD Team.

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