DND broken after upgrade to CME 4.1

[b.henshaw]

After a recent upgrade to IOS 12.4(15)T1 & CME 4.1, the DND feature no longer works on any of the phones. The softkey is there, but pressing it does nothing.

Is this a known issue or does anyone have a solution for this? We need the DND key to ensure calls are forwarded while staff are out.

Alternatively, if there is no solution, am I likely to run into problems running CME 4.0 under IOS 12.4(15)T1?

[paolo bevilacqua]

Hi, 12.4(15)T1 still has may bugs. Suggest you try 12.4(11)Xj4 thta is CME 4.1 and stable.

Hope this helps, please rate post if it does!

[b.henshaw]

Bugger. Will try that version some time in the next week after I go through the release notes & feature support.

[cewilliams]

Did you resolve this issue with the DND Softkey. I ran into the same problem after upgrading to IOS 12.4(15)T3.

[b.henshaw]

Sorry, haven't resolved this - the usual issue of putting the needs of clients' networks ahead of our own :-)

I expect an IOS version change will probably fix the issue though since the problem wasn't apparent until we upgraded.

[cewilliams]

Thought I would pass this on. Under "Telephony-service" I had to add "hunt-group logout Hlog" After the command is entered you should re-create your "cnf-file" The output says that you should reset your IP Phones but I did not have to. The Dnd softkey begin working right away. I'm running IOS 12.4(15)T3. I hope this helps.

[b.henshaw]

Thanks for the info cewilliams. I shall give that a try if the crossgrade to XJ doesn't occur.