05-10-2007 05:55 AM - edited 03-14-2019 09:25 PM
I have a client that has CCME 4.0. I have configured the phones so that DND is an option. DND can be enabled immediately, but when cancelling, it takes approximately 30 - 60 seconds to return to the previous (non-DND) state. I have uploaded the configuration here. Can anyone help me understand where to set a cancel timer for DND (or if that's possible)? Thanks.
05-10-2007 06:04 AM
Hi Ross,
It looks like you are hitting this bug, have a look;
CSCsg87192 Bug Details
Headline 79x1 phone delay to display system message after deactivate DND
First Found-in Version 8.0(3)
First Fixed-in Version 8.3(0.12), 8.2(1.5)
Symptom:
79x1 (7961 and 7941) with cme 4.0.3 delay around 30 seconds to display system message after user deactivate Do Not Disturb via pressing softkey.
Customer activate DND by pressing the DND softkey and the screen changes to "DND" instead of system message which is fine, however, when customer deactivate it...it takes approximately 30 seconds for the DND to change back to the system message.
Conditions:
The problem is only with SCCP41.8-0-4ES4-0-1S and SCCP11.8-0-4SR1S, and NOT seen on earlier firmware like TERM41.7-0-3-0S. It is not seen on 7940/7960 as well.
Workaround:
use firmware TERM41.7-0-3-0S
Here are 3 other threads where people are having the same trouble.
Hope this helps!
Rob
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