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DNS SRV record for IM and Presence service.

Evgeniy.Suvorov
Level 1
Level 1

Hi.

How to set up DNS SRV record for IM and Presence in uc service ?

5 Replies 5

Ayodeji Okanlawon
VIP Alumni
VIP Alumni

 

Hi,

I have attached a screen shot of what you need to do. Let me know if you have any questions

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Than you for your answer.

Buy I get ther error after I am trying  to set up dns srv record in uc profile (_cuplogin._tcp.bootcamp.com)

That is not where you add the SRV record. The SRV record needs to be created on DNS. Hostname/iP address nees to be the hostname of your IM and Presence server eg

cup02-bc.bootcamp.com

These names are examples...You should use your domain name

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In CUCM documentation I see the next:

Enter the address of the IM and Presence service in one of the following forms:

  • Hostname
  • IP address
  • DNS SRV

Allowed values: Allowed characters include alphanumeric (a-zA-Z0-9), period (.), backslash (\), dash (-), and underscore (_)

 

So the question is - what the format of dns rsv record in uc profile ?

 

UC profile does not use SRV records. Jabber utilizes SRV records to discover the presence server. You need to manually specify both IM and Presence server either via DNS or IP address on the UC service

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