DPA Port Down

[dtom]

We are running CUCM 11 connected to two DPA 7630.  Some of the ports on the DPA are showing Down.  How can we troubleshoot why this is?

[Manish Gogna]

Hi,

You can collect the output of the following commands from your 7600:

Show Tech

Show Logging 

Also,  what kind of device is connected to that Ethernet interface , try changing port settings on DPA connected switch to auto negotiate.

Getting the code on DPA 7630 to the latest version is also recommended.

Manish

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