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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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DTMF Voice-port CME

Hi Everybody

I have the following architecture:

| PSTN | Cellular-Line <--------> FXO (CME) <- - - - - -> CUE (Welcome Menu) <- - - -> Extension

When I call from the PSTN to the Cellular line, the call is forwarded to the Autoattendat services, a welcome prompt is played, when I put the extension where I want to reach, It does not tranfer.

But when I call from the PSTN to a local line It works!

| PSTN | Local-Line <- - - - - - > FXO (CME) <- - - - -  -> CUE (Welcome Menu) < - - - - - -> Extension

The voice-port 0/3/1 has the Cellular line connected.

Best regards

Jose

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