cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
648
Views
0
Helpful
1
Replies

DX-650 how many lines?

thomascollins
Level 3
Level 3

How many lines does the DX-650 support?  The data sheet doesn't seem to say.  Prime Collaboration Provisioning's template seems to support 2 lines.  But since this is a touchscreen without physical key limitations, I assumed the number should be higher.

Looking directly at the device via CUCM, it has 2 by default, with a third I could add.  But I'm going to need 4.

Thanks

1 Accepted Solution

Accepted Solutions

Manish Gogna
Cisco Employee
Cisco Employee

Hi Thomas,

DX650 will support a maximum of 15 lines.

Line and call definitions

The terms lines and calls can be easily confused.

  • Lines: Each line corresponds to a directory number or intercom number that others can use to call you. Your phone can support up to fifteen lines. To see how many lines you have, look at the left side of your phone screen. You have as many lines as you have directory numbers and phone line icons.
  • Calls: Each line can support multiple calls. By default, your phone supports four calls per line, but your system administrator can adjust this number according to your needs. Only one call can be active at any time; other calls are automatically placed on hold.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cdce/dx600/user/10_1_1/english/DX60_BK_C6E8877C_00_cisco-dx600-user-guide-10_1_1/DX60_BK_C6E8877C_00_cisco-dx600-user-guide-10_1_1_chapter_010.html

You can recreate the same on your DX650 to confirm it as well.

 

HTH

Manish

View solution in original post

1 Reply 1

Manish Gogna
Cisco Employee
Cisco Employee

Hi Thomas,

DX650 will support a maximum of 15 lines.

Line and call definitions

The terms lines and calls can be easily confused.

  • Lines: Each line corresponds to a directory number or intercom number that others can use to call you. Your phone can support up to fifteen lines. To see how many lines you have, look at the left side of your phone screen. You have as many lines as you have directory numbers and phone line icons.
  • Calls: Each line can support multiple calls. By default, your phone supports four calls per line, but your system administrator can adjust this number according to your needs. Only one call can be active at any time; other calls are automatically placed on hold.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cdce/dx600/user/10_1_1/english/DX60_BK_C6E8877C_00_cisco-dx600-user-guide-10_1_1/DX60_BK_C6E8877C_00_cisco-dx600-user-guide-10_1_1_chapter_010.html

You can recreate the same on your DX650 to confirm it as well.

 

HTH

Manish