05-07-2015 04:12 PM - edited 03-17-2019 02:56 AM
My DX series devices (DX-650, 70, and 80) are working fine when registering directly to my publisher. But when I flip my CM Group to make them register to my subscriber node, they don't register. Phone display error is attached. The error from the console logs is DEB ccservice: Reason: SIP;cause=200
All other phones (non-DX models) register fine to the subscriber.
Are there any particular features that need to be enabled on the subscriber for the DX devices?
Thanks
05-07-2015 05:36 PM
What version is your cluster?
05-07-2015 06:39 PM
Sorry should have included that. It's System version: 10.5.2.10000-5
05-07-2015 08:25 PM
Please ensure that the device pack was installed on the subscriber as well and restart the TFTP service on the subscriber.
HTH
Manish
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