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Beginner

DX650 Android version update

Hi,

 

We have cisco DX650 phones with android version 4.1.1 and firmware version sipdx650.10-2-5-215, is there a way I can upgrade the Android version ?

I need to download apps that only supported to Android 4.4 and above.

 

Thanks

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There is no upgrade for android.

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VIP Rising star

Hello @Lamki911 ,

 

There are various posts on Community regarding upgrading the DX650, for example:

https://community.cisco.com/t5/telepresence-and-video/cisco-dx650-firmware-upgradation-procedure/td-p/2977730

 

Additionaly, you may find useful the following documentation:

https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/dx/dx70-dx80/dx80-dx70-convert-between-ce-and-android-based-software.pdf

 

George

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Hi George,

 

Thanks for your fast response.

 

I already upgraded the firmware to the latest (sipdx650.10-2-5-215), but I cannot find a way to update android version.

 

Does this phone support an Abdroid verion above 4.1.1 ?

 

Regards

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Hello,

Unfortunately I haven;t seen that working on any version above 4.1.1, I believe this is not supported by maybe worth checking this with a Cisco Partner

 

George

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There is no upgrade for android.

++Please rate all useful posts and mark as answer if it solves your issue++

View solution in original post

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Cisco Employee

Sorry that was the last update on the firmware and end of software maintenance on the dx650 has been reached. In these times of working from home where desk space is at premium this video phone still works over MRA
https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/webex-desk-series/eos-eol-notice-c51-737826.html


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