01-02-2014 07:08 AM - edited 03-18-2019 11:18 AM
Hi and Happy New Year,
I want to integrate a DX650 with CUCM 9.1.1, after has been installed the COP file "cmterm-dx650.10-1-1-78.cop.sgn" following the release note it doesn't appear as a option on Add New Phone or as a Device Default device.
I have read another release note that say it has to be install the Device Pack, is there a way to avoid to installa the Device Pack?
Release note:
Before installing the firmware, use the following table to verify that the installed release of Cisco Unified Communications Manager supports Cisco Desktop Collaboration Experience DX650. If the installed release does not support Cisco Desktop Collaboration Experience DX650, you must upgrade or install a device pack that supports Cisco DX650.
Note | The device packs add support for Cisco Desktop Collaboration Experience DX600 Series phones, but do not include phone firmware for the 10.0(1) release. For future releases, the device pack will include phone firmware. |
Cisco Unified Communications Manager release | Minimum Cisco Unified Communications Manager device pack |
---|---|
7.1(5) or higher | cmterm-devicepack7.1.5.35118-3.cop.sgn |
8.5(1) or higher | cmterm-devicepack8.5.1.16097-1.cop.sgn |
8.6(2) or higher | cmterm-devicepack8.6.2.23071-1.cop.sgn |
9.1(1) or higher | cmterm-devicepack9.1.1.21010-1.cop.sgn |
Thanks in advance
Regards
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Solved! Go to Solution.
01-02-2014 07:24 AM
Phone firmware do not add device into CUCM , it supports the device which are there in CUCM by default.
Sorry but there is no other way. To support new device you need device pack and after installation cluster wide reboot required to get new device register properly.
Thanks
Manish
01-02-2014 07:24 AM
Phone firmware do not add device into CUCM , it supports the device which are there in CUCM by default.
Sorry but there is no other way. To support new device you need device pack and after installation cluster wide reboot required to get new device register properly.
Thanks
Manish
01-02-2014 07:30 AM
Hi Manish,
Sorry my friend but I think you're wrong. Installing a COP file you're able to support new phone on CUCM. I have enabled for example Iphone and Adnorid device support installing a COP File. Unfortunetly this time didn't work.
Any advice?
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01-02-2014 07:48 AM
Wrong, it didn't work as you wanted, because it's not supposed to do what you expected. Manish is 100% right on this, you just installed a FW, and adding a FW, has NEVER added support for a new device, as this just adds files to the TFTP and modifies the default FW fields, there are some COP files for adding support for a new device, which as the devpack, modify the CUCM DB and add it to the device table, this is not the case.
Description: | Cisco Desktop Collaboration Experience DX650 Firmware Signed COP File |
Release: | 10.1(1.78) |
Release Date: | 13/Dec/2013 |
File Name: | cmterm-dx650.10-1-1-78.cop.sgn |
Guess you didn't read the README.
And the snip you posted already answers your question:
you must upgrade or install a device pack that supports Cisco DX650
HTH
java
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01-02-2014 07:48 AM
Hi Leo,
I have added jabber through COP file and it supported in CUCM (add new phone ) , but i think to support a new hard phone you need dev pack.
Let see if some expert comes with his view on this.
Thanks
Manish
01-02-2014 07:47 AM
Hi Leo,
Happy New Years my friend
In this case, Manish is most correct (+5) and you will need the full
Device Pack install to add support for the DX650.
You are also correct in that there have been some anomalies to this standard
like the "device enabler" like the one below (but these are very rare);
http://www.cisco.com/web/software/282074289/48135/cmterm-894x-sccp.9-1-2-00-readme.html
Cheers!
Rob
"When it comes to luck you make your own "
- Springsteen
01-02-2014 08:08 AM
That's weird cases when COP installation enable phone confused me .
Thanks everyone for the help !!!
Best Regards
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