We are starting to deploy the 8832 phones and the configuration we used for the 7937's (specifically the Line Display information) doesn't work well on the 8832. We use "<Conference Room Name> - <extension>" and on some of the displays the extension gets cut off. This causes issues when staff try to use WebEx's Call Back feature to call the conference room phone.
Part of the display is taken up by the icon on the left of the phone screen. I didn't see any way to turn that off in the Phone Settings or in CUCM. Does anyone know if that can be controlled/disabled? It would gain us back some decent screen real estate.
The line text label for phone models allows for up to 30 characters for all phone models and the character fit in totally depends on the phone model type. Depends on the phone model type you might see the dots .... at the end of the name
There are cases/situations where we have to configure custome CPTONE to resolve FXO disconnect issue. Following are situations which can arise due to FXO disconnect issue:
Phone A calls Phone B, Phone B does not answer. Phone A then goes on-hook but Phon...
Cisco announced major enhancements today to Webex Contact Center. Learn more about the highlights including
better support for the needs of large contact centers worldwide
improvements in the agent and cust...
SymptomsI’m doing a factory reset on the mobile board and it’s giving me the same issues that I wasn’t able to also send over last time. It says that it can’t connect to the server because of a firewall (we don’t have one) and then sometimes it...