EMCC and Call Recording

[nmdservices]

Hello

We use the BIB (Built in Bridge) and Redbox call recorders to record calls and recently we have deployed EMCC between our 2 CUCM Clusters. As the guest phone doesn't exist on the cucm is there any way i can configure/get the calls recorded?

CUCM version is 10.5

Thanks in Advance

Dean.

[Ratheesh Kumar]

Hi there

What do you mean by guest phone ? Where is that phone is getting registered?

Hope this Helps

Cheers
Rath!

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[nmdservices]

All

FYI, we have got call recording using built in bridge for visiting phones (from another cluster) by enabling the following

Service Parameters, Cisco Call Manager, Clusterwide Parameters (Device - Phone)

Built In Bridge Enable = set to yes

this then applies BiB to unknown phones like the temp EMCC phones

Regards

Dean.