Hi all,
While implementing EMCC solution between 2 clusters I am facing a connexion issue.
The phone type I am using is a 7942 with SIP protocol which is part of the validated Unified CM Phone Feature List (as checked in cucreports).
The firmware used is SIP42.9-3-1SR4-1S.
The connecxion gives this error : "Login is unavailable(213)" which means that the device does not support EMCC.
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/8_0_2/ccmfeat/fsgd-802-cm/fsemcc.html
The traces collected in the emappxxxxx.log file show this result:
https://localhost:8443/emservice/EMServiceServlet
2014-08-01 14:47:49,451 DEBUG [http-bio-443-exec-30997] XMLGenParser - XMLUtil.getDocumentFromStream
2014-08-01 14:47:49,452 DEBUG [http-bio-443-exec-30997] XMLGenParser - XMLUtil.getValueFromDocument
2014-08-01 14:47:49,452 DEBUG [http-bio-443-exec-30997] XMLGenParser - osRet is null
2014-08-01 14:47:49,452 INFO [http-bio-443-exec-30997] EMAppServlet - EMCC Request for st005043
2014-08-01 14:47:49,452 ERROR [http-bio-443-exec-30997] EMAppServlet - Error: Device SEPF84F5794EFC3doest not support EMCC 213
2014-08-01 14:47:49,452 INFO [http-bio-443-exec-30997] EMAppServlet - Context:/emapp ::URI:/jsp/phone_error1.jsp
2014-08-01 14:47:49,452 INFO [http-bio-443-exec-30997] EMAppServlet - findPreferredCharSet on utf-8,iso-8859-1;q=0.8
2014-08-01 14:47:49,452 INFO [http-bio-443-exec-30997] EMAppServlet - token1 = utf-8
2014-08-01 14:47:49,453 INFO [http-bio-443-exec-30997] EMAppServlet - token2 = utf-8
2014-08-01 14:47:49,453 INFO [http-bio-443-exec-30997] EMAppServlet - charset with q value is 1 utf-8
2014-08-01 14:47:49,453 INFO [http-bio-443-exec-30997] EMAppServlet - returning charset as q value is 1 utf-8
2014-08-01 14:47:49,453 INFO [http-bio-443-exec-30997] EMAppServlet - my charset =utf-8
Has anyone experienced this issue and/or could support me on this ?
Thanks in advance,
Elden
