07-18-2018 02:22 AM - edited 03-17-2019 01:13 PM
Hello,
We want to use one of our extensions to be used as voicemail bank.
This number will act as one common point for a group of people of call & leave voicemail so the department head can just listen to quick messages instead of actual calls.
How can this be done on CUCM for an extension so voicemails can be left on this number. Any indications to configure this will be great.
Thanks in advance.
07-18-2018 02:30 AM
Hi,
CUCM on it's own does not support Voicemail. You need Unity Connection. Do you have this in your environment along with Voicemail licenses?
Thanks
Rob
07-18-2018 02:33 AM
07-18-2018 05:52 AM
Thanks Nash & Rob.
Yes, unity is part of our voice suite.
Any configuration help will be very helpful, on how to do this.
07-18-2018 06:39 AM
07-18-2018 06:59 AM
Thanks.
CUCM is on ver 9.1. How can i find which unity version is installed via CUCM?
sorry , i am new to voice technology.
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