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End user association in cucm, why?

Hello,

      when I add a new IP phone, extension, profile...etc I go through end user association or setting end user owner, why and what for we assign end user in multiple steps?

we assign owner end user per device, we associate the extension with end user, and in the and User management --> end user, we associate a device with an end user? an so confused through all these steps purpose, what is the purpose of each association of that mentioned above?

 

TIA

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Re: End user association in cucm, why?

Owner User ID is used when calculating user-based licensing because each Phone can only have one value.
End User Association is used to grant the user rights to the phone (eg CTI control from TSP or Jabber, aches to set speed dials in Self-Care portal).
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Re: End user association in cucm, why?

Hello Jonathan,
                      That's good, we associate the DEVICE with am end user for owner, self-care page, and licensing , but why do we associate the extension to an end user too? does it affect the licensing? knowing that my license plane is "Enhanced".
Sorry, am confused:
- we assign owner end user per device "from the Device page"
- we associate the extension with end user "From the bottom of the extension page".
- and in the and User Management menu --> End User, we associate a device with an end user.
Sorry again, what is the purpose of each of these associations? and which one affect the licensing?
Thank you so much,
MR.

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Re: End user association in cucm, why?

Hi.

The association of an End User to a Directory Number is for Presence Purpose and the association does not affect the licensing.

 

 

HTH

 

 

Regards

 

 

Carlo

 

 

 

 

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Re: End user association in cucm, why?

The association Happens at different Level

1) From Device Level/Page

                 Owner User Id :-  Used for Licensing Purpose.  Number of Devices Assigned to Same User will decide which License is applicable Enhanced/Enhanced Plus, CUWL etc. Also applicable for Jabber Logins.

 

2) Line Page/Level

                  End User Association :-  This is used to reflect Presence status of user in jabber. So once you associate user here. The offhook,Onhook event will reflect On Call, Free etc status in Jabber.

 

3) On End User Page

                   Device Association  :- This is used to Give the Privilege for this user account on the listed devices as per the role defined. This is useful in jabber and many other features.

 

     Thanks

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