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Enter your PIN followed by # Repeat?

pattersp
Beginner
Beginner

When dialing or pressing the Voice mail button we get the prompt "Enter your PIN followed by #". If you press the wrong PIN it automatically prompts you for your ID, "Invalid entry, Enter your ID followed by #"

Can we have it repeat to enter your pin at least once more maybe twice before prompting for ID?

Thanks!

1 Accepted Solution

Accepted Solutions

Nithin Eluvathingal
VIP Mentor VIP Mentor
VIP Mentor

By default request Entry of User ID after Failed PIN Entry From Known Extension its enabled. Disable this and it will keep asking the PIN.

 

Go to CUC>>Advanced>>Conversation Configuration  and you will find this option.

Screenshot 2022-10-01 201117.png

 

 



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View solution in original post

2 Replies 2

Nithin Eluvathingal
VIP Mentor VIP Mentor
VIP Mentor

By default request Entry of User ID after Failed PIN Entry From Known Extension its enabled. Disable this and it will keep asking the PIN.

 

Go to CUC>>Advanced>>Conversation Configuration  and you will find this option.

Screenshot 2022-10-01 201117.png

 

 



Response Signature


Perfect, thank you sir!!!

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