Enter your PIN followed by # Repeat?

[Polydoris]

When dialing or pressing the Voice mail button we get the prompt "Enter your PIN followed by #". If you press the wrong PIN it automatically prompts you for your ID, "Invalid entry, Enter your ID followed by #"

Can we have it repeat to enter your pin at least once more maybe twice before prompting for ID?

Thanks!

[Nithin Eluvathingal · Accepted solution]

By default request Entry of User ID after Failed PIN Entry From Known Extension its enabled. Disable this and it will keep asking the PIN.

Go to CUC>>Advanced>>Conversation Configuration  and you will find this option.

2.12.0.0

[Polydoris]

Perfect, thank you sir!!!