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Enterprise Alternate Number as caller ID

aalejo
Contributor
Contributor

When using Enterprise Alternate Number (8 digits) for internal dialing, CUCM still sends caller ID as extension number (4 digits on this case). Since 4 digits can not be dial back (because overlapping) , entire purpose of Enterprise Alternate Number is defeated.

Using Calling Party Normalization also did not work since 4 digits extension overlaps AND Extension Mobility is in use.

Any idea how Enterprise Alternate Number can be send for caller ID number?

Thanks

1 Reply 1

ybpants
Contributor
Contributor

Aalejo,

 

Did you find a solution for this? I just implemented enterprise alternate numbers for the first time and I am trying something similar.  My config is:

 

DN:  \+442071234567

Enterprise Alternate:  XXXX (4567)

 

I want to show the enterprise alternate number as the internal caller ID because Jabber and the application dial rules are adding a 90 to the number when calling back from its recent directory (for example 902071234567).  If i can use the enterprise alternate number the application dial rules will not be applied

 

thanks

 

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