Hello Everyone,
As per our Calculation “6” Sip Channels are required as per the provided data.
Total Calls per month – 11342
No of Working Days in a month – 26
No of Calls per Day – 11342/26 = 437
No of Working hours per day = 8
No of Calls per Hour – 437/8 = 55 Calls per Hou
Average Call handling duration = 2 mins = 120 secs
Erlang Calculation = 55 X 120 / 3600 = 1.833
Using Erlang ‘B’ calculator we have calculated the No of SIP Channels which is “6”
Please let me know is it correct solution to Erlang Calculation.
