01-07-2019 10:51 AM - edited 03-17-2019 01:55 PM
Hello,
I am facing a problem while Upgrading CUCM 11.5 TO 12
I get this error
/usr/local/cm/script/cm-dbl-install l2 postinstall 12.0.1.22900-11 11.5.1.11900-26 /usr/local/cm/ /partb/usr/local/cm/ /common/log/install/capture.txt failed (1)failed to upgrade infrastructure_post components
But I have a question: I am using a non bootable iso ( UCSInstall_UCOS_12.0.1.22900-11.sgn.iso )
there is a hint on Cisco that this ISO use only in upgrade from 12
Is that might cause upgrade failure ?
Solved! Go to Solution.
01-07-2019 01:34 PM
Hi Ahmed,
This file doesn't intend to upgrade from 11.5, you have to contact Cisco team to provide the major version downloadable link or you should use PUT method to upgrade to 12.
you can also refer below url for further details; https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/upgrade/12_0_1/cucm_b_upgrade-and-migration-guide-1201.pdf
01-07-2019 10:30 PM
01-07-2019 01:34 PM
Hi Ahmed,
This file doesn't intend to upgrade from 11.5, you have to contact Cisco team to provide the major version downloadable link or you should use PUT method to upgrade to 12.
you can also refer below url for further details; https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/upgrade/12_0_1/cucm_b_upgrade-and-migration-guide-1201.pdf
01-07-2019 10:30 PM
01-07-2019 11:50 PM
Thank u very much. I will go for PUT
01-08-2019 10:12 AM
Please I have a question ?
Do we use bootable or non bootable iso for upgrade or doesn't matter ?
we make a workaround and rename this iso Bootable_UCSInstall_UCOS_12.0.1.10000-10.sgn to UCSInstall_UCOS_12.0.1.10000-10.sgn and CUCM accepted it and upgrade successfully done
01-08-2019 10:57 AM
Use Non-Bootable Image For Upgrades.
Bootable Image are used for fresh CUCM Installations.
01-08-2019 10:59 AM
but the upgrade is accepted with bootable image after renaming
is it normal ? @HARIS_HUSSAIN
01-08-2019 11:31 AM
01-08-2019 02:19 PM
Nope, you can use bootable media for major upgrades, and that's what everyone should do, as noted in the downloads area where it tells you to use PUT to order the media for upgrades from previous major releases, and to use that file only when you're already on that release train.
A lot of people asked me about that in one of my upgrade videos where I used bootable media for the upgrade.
01-08-2019 11:09 PM
Hello Jaime,
Thanks for your reply
I made the upgrade with the aid of your video but I have a question
when I use the bootable image with name Bootable UCOS....... the upgrade fail but when I delete the word bootable the upgrade done successfully
Is it notmal with either bootable or non bootable
as I read in the guide that (Ensure that you have the correct ISO file for the upgrade. Upgrade files use the following naming convention:
• UCSInstall_CUP_<XXXXXXXX>.sgn.iso
• UCSInstall_UCOS_<XXXXXXXX>.sgn.iso)
please illustrate more the difference between using bootable and non bootable in the upgrade as it doesn't mention in the guide
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