Error upgrading Vmware tools in 8.6.2SU1

[sebastien_michelet]

When trying to upgrade vmware tools in either CUCM or Connection 8.6.2SU1 using automatic method (according to

http://docwiki.cisco.com/wiki/VMware_Tools), I get the following error in Vsphere: "Error upgrading Vmware tools"

Running on C210, ESXi 4.1 update 1.

Anybody ran into this before and/or know any method to troubleshoot? (besides trying to run interactive method to update)

thanks

[Chris Deren]

I just did it the other day with the exact same versions, I need to to start the process from vsphere but also needed to run the CLI command to complete properly.

Chris

[sebastien_michelet]

thanks for the feedback  Chris, so i guess the automatic process is not completely reliable yet.