Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
775
Views
5
Helpful
2
Replies

Error while transfer with DX650 - "unfortunately, phone has stopped" - sipdx650.10-2-5-215 and sipdx650.10-2-5-212

csrlima
Level 3
Level 3

‎09-21-2018 03:55 AM

Hi ,

i have a problem with Dx650 firmware sipdx650.10-2-5-215 and sipdx650.10-2-5-212.

When i receive a call and press transfer softkey or hardkey , phone show me "unfortunately, phone has stopped" and then call becomes on Hold.

If i press conference key i have the same behaviour.

My CUCM is 11.0.1.22900-14

Some phone transfer , some dont

Can someone help me?

1 person had this problem
Labels:
0 Helpful
2 Replies 2

csrlima
Level 3
Level 3

‎12-26-2018 02:49 AM

Someone can help?

Regards

0 Helpful

George Sotiropoulos
Cisco Employee
Cisco Employee
In response to csrlima

‎12-26-2018 11:07 PM

Looks like you are hitting the following bug

 

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCut70918/?rfs=iqvred

 

No clear solution yet

 

G

Please Rate Posts (by clicking on Star) and/or Mark Solutions as Accepted, when applies
Customers Also Viewed These Support Documents