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Error while transfer with DX650 - "unfortunately, phone has stopped" - sipdx650.10-2-5-215 and sipdx650.10-2-5-212

csrlima
Level 3
Level 3

‎09-21-2018 03:55 AM

Hi ,

i have a problem with Dx650 firmware sipdx650.10-2-5-215 and sipdx650.10-2-5-212.

When i receive a call and press transfer softkey or hardkey , phone show me "unfortunately, phone has stopped" and then call becomes on Hold.

If i press conference key i have the same behaviour.

My CUCM is 11.0.1.22900-14

Some phone transfer , some dont

Can someone help me?

1 person had this problem
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0 Helpful
2 Replies 2

csrlima
Level 3
Level 3

‎12-26-2018 02:49 AM

Someone can help?

Regards

0 Helpful

George Sotiropoulos
Cisco Employee
Cisco Employee
In response to csrlima

‎12-26-2018 11:07 PM

Looks like you are hitting the following bug

 

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCut70918/?rfs=iqvred

 

No clear solution yet

 

G

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