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Error with cdr ftp copying

Majed Zouhairy
Level 1
Level 1

Peace,
about voip, cdr was configured to flash and flash got full. I decided to configure it to write to ftp, but it didn't work.

ios:  Version 15.4(3)M4

config:
gw-accounting file
primary ftp 10.10.10.227:21 username ftp password 7 107531792447425033
secondary ifs flash:/cdr/cdr
maximum buffer-size 40
maximum retry-count 3
maximum cdrflush-timer 240

here is the error:

%VOICE_FILE_ACCT-3-DUMPFAIL: Could not dump to remote file - open ftp://ftp:password@10.10.10.227:21.klik.2921.08_04_2017_10_23_33.062. Error=13(Permission denied)

and the file still gets copied to flash!

if i manually copy the file from flash to ftp, it works. i even tried a 0777 permission on linux with no success!

i enabled debug and i get the following error:

gw-accounting fact not enabled. return.WARNING: gw-accounting fact not enabled. return.

on forums, i read that this was a bug before ios 15.1, but seems like it still exists!

Can anyone help?

3 Replies 3

Try to not include the port (:21) after the IP address. It's unnecessary to put the port if you're using the default 21.

the command would be : primary ftp 10.10.10.227 username ftp password 7 107531792447425033

and check if it works.

that is how it was in the first place, it also doesn't work. 3am yitzeka. any more bright ideas?

nnikolaev
Level 1
Level 1

maybe it will help someone. I have the same problem. Solved by adding another slash to the path.

 

primary ftp 12.85.0.10//tmp/test/VG-ISR4431/cdr username test password test

 

password should not be with @

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