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expansion module cp-7916 not working as speed dial with ccme

mkashifashraf
Level 1
Level 1

Dear,

I need expansion module buttons to be work as speed dial, below is my configuration,

phone cp-7962 buttons are working with speed dial but expansion module is not working??

tftp-server flash:cmterm-7916.1-0-4-2.cop.sgn

tftp-server flash:B016-1-0-4.SBN

tftp-server flash:apps42.9-2-3TH1-9.sbn

tftp-server flash:cnu42.9-2-3TH1-9.sbn

tftp-server flash:cvm42sccp.9-2-3TH1-9.sbn

tftp-server flash:dsp42.9-2-3TH1-9.sbn

tftp-server flash:jar42sccp.9-2-3TH1-9.sbn

tftp-server flash:SCCP42.9-2-3S.loads

tftp-server flash:term42.default.loads

tftp-server flash:term62.default.loads

ephone-type 7916 addon

device-name 7916

num-buttons 12

load 7916-12 B016-1-0-4.SBN

load 7962 SCCP42.9-2-3S.loads

ephone-template 5

button-layout 1 line

button-layout 2-18 speed-dial

ephone 5

mac-address 04C5.A44D.886E

ephone-template 5

speed-dial 1 100 label "Suleiman Abulehyah"

speed-dial 2 200 label " Mohammad Balawi "

speed-dial 3 300 label "Dr Hatem Ghamdi"

speed-dial 4 400 label "Abdulrahman"

speed-dial 5 500 label "Saad Masood"

speed-dial 6 600 label "Basem Hijaz"

speed-dial 7 503 label "Meshal"

speed-dial 8 201 label "201"

speed-dial 9 202 label "Mohd Abu Amr"

speed-dial 10 203 label "Finance"

speed-dial 11 302 label "Musab"

speed-dial 12 307 label "Pantry"

speed-dial 13 401 label "Development"

speed-dial 14 501 label "Rizwan Ul Haq"

speed-dial 15 502 label "Sayed Kashif"

speed-dial 16 504 label "SAP"

speed-dial 17 701 label "Wael Dibbeh"

paging-dn 80

type 7962 addon 1 7916-12

button 1:5

i'm waiting for positive & quick response.

thanks & regards,

Muhammad Kashif Ashraf

3 Replies 3

paolo bevilacqua
Hall of Fame
Hall of Fame

Which IOS version are you using?

you do not need these commands:

ephone-type 7916 addon

before i tried without these commands but no impact.

module lights are off & cisco logo is there.

Neither speedial name nor number is appearing on the screen.

c2900-universalk9-mz.SPA.151-4.M2.bin (CCME 8.6)

1st you should update to m4.

then check cabling to phone, "debug tftp events" with "term mon" when resetting phone.

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