I was searching on how to do this and didn't see a complete answer so here is what worked for me:
First get the Attendants raw XML file. Tac case collection located here http://www.ciscotaccc.com/kaidara-advisor/voice/showcase?case=K25073648
shows how to do that.
- Delete the text at the beginning of the file till you get to the fist <SpeedDialGroup name=
- You then need to delete the bottom text of the file staring from <MainframeWindowPosition> (that was where my Speel Dial XML data ended anyway)
- Add a <SpeedDialUsers> to the very first line and a </SpeedDialUsers> end of the last line.
Now its easy to do a Find / Replace to change the XML tags for import it into UCM 7
Find
| Replace |
|---|
<SpeedDialGroup name= | <G n= |
| </SpeedDialGroup> | </G> |
| <SpeedDialEntry> | <E> |
| <SpeedDialEntry> | </E> |
| <Name> | <N> |
| </Name> | </N> |
| <TelephoneNumber> | <T> |
| </TelephoneNumber> | </T> |
| <Notes> | <O> |
| </Notes> | </O> |
| |
| |
Save the changed file, and in the Attendant Console File --> Import Speed dials
Volia!!
