10-25-2012 07:21 AM - edited 03-16-2019 01:52 PM
I just setup Extension Mobility for our CUCM 8.6 system. I followed the design guide and tested successfully on a couple phones already. However, I wish to enable the EM service on all my phones. The design guide says I have to check the box titled: "Enterprise Subscription". I do not have this option to check. In fact, I don't have this option for any of my IP Phone Services. How do I give all my phones the EM service? Thanks for your help!!!
Solved! Go to Solution.
10-25-2012 07:30 AM
You can only select this option first time when you create a service, you would need to create a new service for your EM and tick the checkbox before saving it.
Sent from Cisco Technical Support iPhone App
10-25-2012 07:30 AM
You can only select this option first time when you create a service, you would need to create a new service for your EM and tick the checkbox before saving it.
Sent from Cisco Technical Support iPhone App
10-25-2012 07:32 AM
EPIC FACEPALM!!!!
Thank you so much!
10-25-2012 07:30 AM
The box only appears on the initial configuration, if you did not check it you need to delete the current service and rebuild it and check it at that time.
HTH,
Chris
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