Solved: Extension Mobility Enterprise Subscription

zebranutz80 · ‎10-25-2012

I just setup Extension Mobility for our CUCM 8.6 system. I followed the design guide and tested successfully on a couple phones already. However, I wish to enable the EM service on all my phones. The design guide says I have to check the box titled: "Enterprise Subscription". I do not have this option to check. In fact, I don't have this option for any of my IP Phone Services. How do I give all my phones the EM service? Thanks for your help!!!

Robert Thomas · ‎10-25-2012

You can only select this option first time when you create a service, you would need to create a new service for your EM and tick the checkbox before saving it.

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Robert Thomas · ‎10-25-2012

You can only select this option first time when you create a service, you would need to create a new service for your EM and tick the checkbox before saving it.

Sent from Cisco Technical Support iPhone App

zebranutz80 · ‎10-25-2012

EPIC FACEPALM!!!!

Thank you so much!

Chris Deren · ‎10-25-2012

The box only appears on the initial configuration, if you did not check it you need to delete the current service and rebuild it and check it at that time.

HTH,

Chris