01-16-2012 04:28 AM - edited 03-16-2019 09:01 AM
All,
Someone has news of failure with the Extension Mobility for 9971 phone?
I can easily set up multiple 7965 phones, but not for the 9971 phones. Is there any difference or specific details?
Thanks,
Luciane de Medeiros
Solved! Go to Solution.
01-16-2012 08:49 AM
is the service subscribed on to the phone? In CUCM go to device --> phone, locate this phone and in upper right corner select Subscribe/Unsubscribe services from related links, make sure the service is subscribed.
HTH,
Chris
01-16-2012 05:11 AM
Hello only the 9971 has this problem?
Whats is the CUCM version?
Firmwae version of the 9971?
Thanks
01-16-2012 06:46 AM
What is the issue exactly? You cannot login with EM onto the phone? You cannot create UDP? What error are you receiving?
Chris
01-16-2012 08:46 AM
Leonardo e Chris,
When I press the button "Applications" in the model 9971 does not appear the option of Extension Mobility.
I'll check the version of Communications Manager and phone firmware.
Thank you!When I press the button "Applications" in the model 9971 does not appear the option of Extension Mobility.
I'll check the version of Communications Manager and phone firmware.
Thank you!
Luciane
01-16-2012 08:46 AM
Leonardo e Chris,
When I press the button "Applications" in the model 9971 does not appear the option of Extension Mobility.
I'll check the version of Communications Manager and phone firmware.
Thank you! When I press the button "Applications" in the model 9971 does not appear the option of Extension Mobility.
I'll check the version of Communications Manager and phone firmware.
Thank you!
Luciane
01-16-2012 08:49 AM
is the service subscribed on to the phone? In CUCM go to device --> phone, locate this phone and in upper right corner select Subscribe/Unsubscribe services from related links, make sure the service is subscribed.
HTH,
Chris
01-16-2012 09:02 AM
Ok, Chris.
I'll check.
Thank you! Ok, I'll check.
Thank you!
01-16-2012 09:27 AM
Chris,
Great! It's working!
Thanks!
Luciane
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