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Extension Mobility issue with CME 8.6

acharyr123
Level 3
Level 3

Hi,

I am facing one issue with CME 8.6, the IOS is: 15.1.4 M2. I have enabled EM on CME. I have configured logout-profile & user-profile & other parameters. If i press EM in the phone, it asks the username & password, i am able to login. The problem is: the fone says registering & then hangs.....I need to press exit button for 2-3 times, then i get my profile. Same thing is happening while logging out... I am using 7942 with firmware version: cmterm-7942_7962-sccp.9-1-1SR1.......Have any ever came across any such issue? Kindly suggest..

Below is the config for EM:

==============================================================

voice logout-profile 1

pin 1234

user partha password 123456

number 290 type feature-ring

speed-dial 1 000 label "Reception"

!

voice user-profile 1

pin 5555

user samjath password cisco

number 213 type feature-ring

speed-dial 1 000 label "Reception"

!

telephony-service

sdspfarm units 4

conference hardware

no auto-reg-ephone

authentication credential secretname password

em keep-history

max-ephones 109

max-dn 200

ip source-address 10.111.220.31 port 2000 secondary 10.111.220.32

timeouts interdigit 2 url services http://10.111.220.33/voiceview/common/login.do

url authentication http://10.111.220.32/CCMCIP/authenticate.asp secretname password

load 7942 SCCP42.9-1-1SR1S.loads

time-format 24

voicemail 200

max-conferences 6 gain -6

call-park system application

moh music-on-hold.au multicast moh 239.1.1.1 port 2100

web admin system name webadmin password c1sc0@123

dn-webedit

time-webedit

transfer-system full-consult

create cnf-files version-stamp 7960 Feb 08 2012 12:16:41 !

!

ephone 1

mac-address D4D7.4840.0F96

ephone-template 1

busy-trigger-per-button 1

type 7942

logout-profile 1

!

ephone-dn 100 dual-line

number 290

!

==============================================================================================

17 Replies 17

michaelfine77
Level 1
Level 1

We are experiencing the same issue with CME. Were you able to find a fix for this issue?

Thanks

MIchael

Yes. I downgraded the firmware to 8.X from 9.X…

Thank you acharyr123,

We did the same and it resolved the issue.

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