02-15-2012 01:11 AM - edited 03-16-2019 09:36 AM
Hi,
I am facing one issue with CME 8.6, the IOS is: 15.1.4 M2. I have enabled EM on CME. I have configured logout-profile & user-profile & other parameters. If i press EM in the phone, it asks the username & password, i am able to login. The problem is: the fone says registering & then hangs.....I need to press exit button for 2-3 times, then i get my profile. Same thing is happening while logging out... I am using 7942 with firmware version: cmterm-7942_7962-sccp.9-1-1SR1.......Have any ever came across any such issue? Kindly suggest..
Below is the config for EM:
==============================================================
voice logout-profile 1
pin 1234
user partha password 123456
number 290 type feature-ring
speed-dial 1 000 label "Reception"
!
voice user-profile 1
pin 5555
user samjath password cisco
number 213 type feature-ring
speed-dial 1 000 label "Reception"
!
telephony-service
sdspfarm units 4
conference hardware
no auto-reg-ephone
authentication credential secretname password
em keep-history
max-ephones 109
max-dn 200
ip source-address 10.111.220.31 port 2000 secondary 10.111.220.32
timeouts interdigit 2 url services http://10.111.220.33/voiceview/common/login.do
url authentication http://10.111.220.32/CCMCIP/authenticate.asp secretname password
load 7942 SCCP42.9-1-1SR1S.loads
time-format 24
voicemail 200
max-conferences 6 gain -6
call-park system application
moh music-on-hold.au multicast moh 239.1.1.1 port 2100
web admin system name webadmin password c1sc0@123
dn-webedit
time-webedit
transfer-system full-consult
create cnf-files version-stamp 7960 Feb 08 2012 12:16:41 !
!
ephone 1
mac-address D4D7.4840.0F96
ephone-template 1
busy-trigger-per-button 1
type 7942
logout-profile 1
!
ephone-dn 100 dual-line
number 290
!
==============================================================================================
04-16-2012 07:45 AM
We are experiencing the same issue with CME. Were you able to find a fix for this issue?
Thanks
MIchael
04-16-2012 08:32 AM
Yes. I downgraded the firmware to 8.X from 9.X…
04-16-2012 01:29 PM
Thank you acharyr123,
We did the same and it resolved the issue.
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