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Extension Mobility Profile + User Locale

Anil Sharma
Participant
Participant

hi Team,

 

I am facing an issue where when users logs into extension mobility the annunciator is playing in English instead of Local Japanese language. (language on phone is Japanese though even after EM login, its annunciator language which is English)

 

Logged out phone plays message in Japanese.
EM login creates issue with Annunciator Language

 

IP phone model is : 8841

CUCM version: 10.5.1.10000-7

 

Configurations are:

IP phone user locale : Japanese, Network Locale : Japan
End user Locale : Japanese
Device profile user Locale: Japanese.
Has anyone faced this issue before ?
Is it a bug or there is any solution available. Many thanks for your inputs.

 

Regards,

Anil Sharma

 

 

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