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Enthusiast

Extension Mobility - Support over VPN

Is EM supported while connected via the anyconnect VPN.  I have EM working fine on phones inside the network, but when testing on a phone outside the network connected via the anyconnect VPN I get "Host not found".

Thanks.

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Hall of Fame Cisco Employee

Can you use the corporate

Can you use the corporate directory or other IP Phone services?

HTH

java

if this helps, please rate
Enthusiast

Yes, I am able to use the

Yes, I am able to use the Corp Directory and IPMA services.

Enthusiast

I figured it out.  Port on

I figured it out.  Port on ASA was being blocked.  Got it working now.

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Beginner

Re: I figured it out.  Port on


@sean Riley wrote:

I figured it out.  Port on ASA was being blocked.  Got it working now.


Hi Can you let me know which port specifically? 

Doing POC and hitting the same issue. 

Nasir

Re: I figured it out.  Port on

Hi Nasir,

Check under “Ip phone services” the extension mobility service url and make sure that port is opened on your firewall.

Also check if Certificate is correctly installed on your IP phone.

 

HTH

 

 

Regards

 

Carlo

Please rate all helpful posts "The more you help the more you learn"
Beginner

Re: I figured it out.  Port on

thanks for quick reply. I will check that out.
Beginner

Re: I figured it out.  Port on

For my setup the CUCM authenticates the user properly shows "login successful" message. and stuck on Phone registration. 

I think the next TFTP pull is not working.

 

note: EM inside LAN setup is working fine. I am able to login with same username and password. The UDP and user association is proper. 

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