cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
255
Views
0
Helpful
2
Replies

Extension mobility users required password changing feature

Yasir@1995
Beginner
Beginner

Dear Team,

One of our customer comes up with a new requirement. We have enabled extension mobility for the users with a default passwords. But users are required to change this password for themselves. Can anyone suggest how I can achieve that?

2 Accepted Solutions

Accepted Solutions

Nithin Eluvathingal
VIP Mentor VIP Mentor
VIP Mentor

Extension mobility uses pin and not password.

This can be updated from phone itself or from self care portal.

 



Response Signature


View solution in original post

Roger Kallberg
VIP Expert VIP Expert
VIP Expert

As @Nithin Eluvathingal responded, for extension mobility the PIN is used in combination with the username. This can be changed from the device once logged in to EM or from the end user portal in CM.



Response Signature


View solution in original post

2 Replies 2

Nithin Eluvathingal
VIP Mentor VIP Mentor
VIP Mentor

Extension mobility uses pin and not password.

This can be updated from phone itself or from self care portal.

 



Response Signature


Roger Kallberg
VIP Expert VIP Expert
VIP Expert

As @Nithin Eluvathingal responded, for extension mobility the PIN is used in combination with the username. This can be changed from the device once logged in to EM or from the end user portal in CM.



Response Signature


Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers