Extension mobility users required password changing feature

[Yasir@1995]

Dear Team,

One of our customer comes up with a new requirement. We have enabled extension mobility for the users with a default passwords. But users are required to change this password for themselves. Can anyone suggest how I can achieve that?

[Nithin Eluvathingal · Accepted solution]

Extension mobility uses pin and not password.

This can be updated from phone itself or from self care portal.

[Roger Kallberg · Accepted solution]

As @Nithin Eluvathingal responded, for extension mobility the PIN is used in combination with the username. This can be changed from the device once logged in to EM or from the end user portal in CM.