extension mobility

[sulaymanbanni]

Hi Team,

I Subscribe the phone to extension mobility feature, I put in the correct url in the phone services, but if i press on the service button, it comes with host not found or it going on an on with a login prompt. I tried everything from changing the http to https in the enterprise parameter and 8080 to 8443 but to no avail. Any help will be highly appreciated.

[Manish Gogna]

If you are getting an error as soon as you press the services button then you need to check the enterprise parameter for service url. If you are able to get to extension mobility logon screen then plz share exact error. Try specifying an up address instead of hostname in the url for services in enterprise parameters.

Manish

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[sulaymanbanni]

Is resolved, the issue is the phone was previously registered with a different version of call manager. I deleted the ITL certificates and it work. Thanks for your responses, much appreciated.

[Deepak Rawat]

Are you using IP Address or Host Name of CUCM in the Phone and Secured Phone URL Parameters under Enterprise Parameters Configuration. Try using the IP address there and is it happening for all the phones.

Regards

Deepak

[Muthurani Lavanya Paneerselvam]

Hi

To check the configuration, you can refer this document.

https://supportforums.cisco.com/document/12210496/configuring-extension-mobility-cucm-10x

Regards

Lavanya