06-03-2019 10:18 AM
Dear team,
I have a Cisco 8811 phone and when a External Caller calls then i am not able to see the Caller Id but when Internal Caller calls then i am able to see the Caller ID. Kindly suggest what setting might have to be changed in Cisco Unified CM Console.
Looking forward to hear from you.
Regards,
Vik.
06-03-2019 02:33 PM
You might want to check with your provider to find out if they support caller id or if you are set up to have it on your circuit.
06-03-2019 07:54 PM
yes, it supports External Caller IDs. They were showing up earlier but stopped all of a sudden.
06-04-2019 02:30 AM
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