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External Number showing along with the internal number in CME

hello,

Why is all my external number is showing next to my internal number like 1XXX(0XXXXXXXXXX). Is there any way to disable it in CME configuration?

11 REPLIES 11

saif musa
Enthusiast
Enthusiast

Hi,

Could you upload CME configuration, please?

Here is the config

For example, you have this:

ephone-dn  1  dual-line
 number 8112
 label 8112
 description 8112
 name 8112

- label is "tag" that appears in your line button

- description is what appears on the right top corner (equal to external phone number mask at CUCM).

- name is the callerName that will appear in your outgoing calls.

 

You have to change (or remove) these accordingly.

Georgios
Please rate if you find this helpful.

As mentioned, you need to tweet these fields to match what you want to see

Mohammed al Baqari
VIP Advisor VIP Advisor
VIP Advisor
This is how your configured it. It will be configured under your ephone-dn
> label or voice register dn > label