01-03-2018 08:48 PM - edited 03-17-2019 11:52 AM
hello,
Why is all my external number is showing next to my internal number like 1XXX(0XXXXXXXXXX). Is there any way to disable it in CME configuration?
01-03-2018 09:37 PM
Hi,
Could you upload CME configuration, please?
01-03-2018 09:55 PM
01-04-2018 01:23 AM
For example, you have this:
ephone-dn 1 dual-line number 8112 label 8112 description 8112 name 8112
- label is "tag" that appears in your line button
- description is what appears on the right top corner (equal to external phone number mask at CUCM).
- name is the callerName that will appear in your outgoing calls.
You have to change (or remove) these accordingly.
01-04-2018 03:24 AM
01-04-2018 12:25 AM
01-04-2018 12:37 AM
01-04-2018 01:09 AM
The configuration you uploaded is a CME/SRST configuration. Is that the case for you? Do you see this when your phones are in SRST mode or when they are registered in normal CUCM mode?
01-04-2018 01:14 AM
01-04-2018 07:04 AM - edited 01-04-2018 07:05 AM
change the "name" field in your config to something other than the number.
that is where this is coming from. if you used a user name for instance, it would appear as John Doe(0XXXXXXXXXX)
01-04-2018 07:53 PM
01-05-2018 12:32 AM - edited 01-05-2018 12:48 AM
No one suggested that you change your 4-digit extension.
When you are at SRST, do you see 0XXXXXXXXXX for extension 8111, with the attached configuration?
Try this:
telephony-service
srst mode auto-provision none create cnf-files
and then fallback to SRST. The first command should help keep your (current) SRST as is on running-configuration and stop altering it every time you go in SRST.
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