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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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Beginner

External SIP calls to/from local SCCP Phones

Hi,

I have a 2901 ISR with two 6911 Phones connected. I have set up the router config and have working calls between the two phones.

I have now connected a laptop to the router and have installed Linphone soft phone. I would now like to make calls between Linphone and the 6911 phones. I have configured the router and have made some progress. I am able to initiate calls between the two, however when I pick up the call it is immediately terminated.

My router outputs the following error, suggesting it is a codec issue:

%DSMP-3-DSPALARM: Alarm on DSP : status=0x0 message=0x0 text=N

Looking at Linphone settings, it seems there is a common codec "G722", which I have enabled. I have a PVDM3 in the router and have set up a dspfarm and specified the g722-64 codec. I have then specified the same codec in the dial-peer. I am not sure if a dspfarm is correct way to go about configuring a simple setup like this, or if I have configured it correctly. I'm also not sure which of 48/56/64kbps for G722 is supported by Linphone.

I have attached my router config (some lines removed) and a image of my (simple!) network setup.

Can anyone spot what might be causing the issue with the instant termination. I would also appreciate any comment on the configuration, particularly if there are voip-related settings that are in there needlessly.

Many thanks

Everyone's tags (7)
2 REPLIES 2
Cisco Employee

Hi Can you attached debug

Hi

 

Can you attached debug ccsip messages output from the router when attempting to establish call between linphone and 6911

 

Regards

Aditya Gupta

 

Beginner

Hi,Two outputs attached (call

Hi,

Two outputs attached (call originated from each point)

Also here is the output of ccsip error:

router1#debug ccsip error
SIP Call error tracing is enabled
router1#
SIP: (209) Attribute mid, level 1 instance 1 not found.
SIP: (209) Attribute mid, level 2 instance 1 not found.
Mar 18 08:14:19.189: //209/9C38ACFE822C/SIP/Error/sipSPI_ipip_update_codec_params_in_channelInfo:failed to update call entry
Mar 18 08:14:19.189: //209/9C38ACFE822C/SIP/Error/sipSPI_ipip_update_codec_params_in_channelInfo:failed to update call entry
Mar 18 08:14:19.189: //209/9C38ACFE822C/SIP/Error/sipSPI_ipip_update_call_entry:failed to update call entry
Mar 18 08:14:19.189: //-1/xxxxxxxxxxxx/SIP/Error/sipSPI_ipip_set_channel_count: Unable to set CHANNEL_COUNT for callid 209
Mar 18 08:14:19.189: //209/9C38ACFE822C/SIP/Error/sip_iwf_sip_copy_sdp_to_channelInfo: Channel count is not set at this point. Not SIP-SIP or SET_MODE is not done.
Mar 18 08:14:19.197: //-1/xxxxxxxxxxxx/SIP/Error/ccsip_call_service_msg: ccb NULL, unable to update the callinfo ui parameters
Mar 18 08:14:19.197: //209/9C38ACFE822C/SIP/Error/sipSPI_ipip_set_history_info_header: Not SIP2SIP mode
Mar 18 08:14:20.641: //-1/xxxxxxxxxxxx/SIP/Error/HandleUdpIPv4SocketReads: SIP Message incomplete, trashed
Mar 18 08:14:20.641: //-1/xxxxxxxxxxxx/SIP/Error/HandleUdpIPv4SocketReads: SIP Message incomplete, trashed
Mar 18 08:14:20.725: //-1/xxxxxxxxxxxx/SIP/Error/ccsip_call_service_msg: ccb NULL, unable to update the callinfo ui parameters
Mar 18 08:14:20.729: %DSMP-3-DSPALARM: Alarm on DSP : status=0x0 message=0x0 text=N
Mar 18 08:14:20.729: //209/9C38ACFE822C/SIP/Error/sipSPI_ipip_set_history_info_header: Not SIP2SIP mode SIP: (209) Group (a= group line) attribute, level 65535 instance 1 not found.
Mar 18 08:14:20.733: //-1/xxxxxxxxxxxx/SIP/Error/sipSPIUcccause_to_sipcause: Out of Range PSTN Cause Code from CCAPI: 172
Mar 18 08:14:20.765: //-1/xxxxxxxxxxxx/SIP/Error/get_content_length: Could not get Content-length
Mar 18 08:14:20.929: //-1/xxxxxxxxxxxx/SIP/Error/get_content_length: Could not get Content-length
Mar 18 08:14:30.653: //-1/xxxxxxxxxxxx/SIP/Error/HandleUdpIPv4SocketReads: SIP Message incomplete, trashed
Mar 18 08:14:30.653: //-1/xxxxxxxxxxxx/SIP/Error/HandleUdpIPv4SocketReads: SIP Message incomplete, trashedno debug ccsip error
SIP Call error tracing is disabled

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