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FAX Over IP Issue

atrin.saghebfar
Level 1
Level 1

Hello to all

my voip network is as attachment pic.

so i want to use fax on my network, and for using that i install 1 VG-224-FXS on my network

i config vg224 as MGCP gateway,so i can call numbers in CUCM and can recieve fx from outside of the company

the problem is, ,when i want to send fax, the fax connection is faile, but there is only one another issue, when i send fax via the route pattern which route calls to 3640 i can send fax, but if fax route via 5350 nad E1 it fails at negotiation

could please someone help me

atrin

here is my VG224 config:

ccm-manager redundant-host 192.168.16.10

ccm-manager mgcp

ccm-manager music-on-hold

ccm-manager config server 192.168.16.10 

ccm-manager config

ccm-manager config dialpeer-prefix

!

mgcp

mgcp call-agent 192.168.16.11 2427 service-type mgcp version 0.1

mgcp dtmf-relay voip codec all mode out-of-band

mgcp rtp unreachable timeout 1000 action notify

mgcp modem passthrough voip mode nse

mgcp package-capability rtp-package

no mgcp package-capability res-package

mgcp package-capability sst-package

no mgcp package-capability fxr-package

no mgcp timer receive-rtcp

mgcp sdp simple

no mgcp fax t38 ecm

mgcp rtp payload-type g726r16 static

!

mgcp profile default

!

!

!

dial-peer voice 20 pots

service mgcpapp

port 2/0

!

dial-peer voice 99920 pots

service mgcpapp

port 2/0

!

5 Replies 5

atrin.saghebfar
Level 1
Level 1

here is my AS5350 config:

voice service voip

allow-connections h323 to h323

modem passthrough none codec g729r8 pre-ietf

!

!

!

!

!

!

!

!

!

!

!

!

voice translation-rule 1

rule 1 /805/ //

!

voice translation-rule 2

rule 1 /^6/ /8056/

rule 2 /6100/ /8056100/

rule 3 /6204/ /8056204/

!

voice translation-rule 3

rule 1 /6100/ /8056100/

rule 2 /..../ /805/

!

voice translation-rule 4

rule 1 /^6/ /8056/

!

!

voice translation-profile DID

translate calling 1

translate called 1

!

voice translation-profile MBL_CLID

translate calling 4

!

voice translation-profile OUT

translate calling 2

!

!

!

!

!

controller E1 3/0

pri-group timeslots 1-31

!

controller E1 3/1

pri-group timeslots 1-31

!

controller E1 3/2

!

controller E1 3/3

!

!

!

interface GigabitEthernet0/0

ip address 192.168.16.22 255.255.255.0

duplex auto

speed auto

negotiation auto

!

interface GigabitEthernet0/1

no ip address

shutdown

duplex auto

speed auto

negotiation auto

!

interface Serial0/0

no ip address

shutdown

clock rate 2000000

no fair-queue

!

interface Serial0/1

no ip address

shutdown

clock rate 2000000

!

interface Serial3/0:15

no ip address

encapsulation hdlc

isdn switch-type primary-net5

isdn incoming-voice data

no cdp enable

!

interface Serial3/1:15

no ip address

encapsulation hdlc

isdn switch-type primary-net5

isdn incoming-voice data

no cdp enable

!

!

ip route 0.0.0.0 0.0.0.0 192.168.16.1

no ip http server

!

!

!

!

control-plane

!

!

!

voice-port 3/0:D

cptone DE

!

voice-port 3/1:D

cptone DE

!

!

!

dial-peer voice 2 voip

voice cut-through alert

translation-profile outgoing OUT

preference 2

destination-pattern 6...

progress_ind setup enable 3

session target ipv4:192.168.16.10

codec g711ulaw

fax protocol pass-through g711ulaw

no vad

!

dial-peer voice 1 pots

translation-profile incoming DID

translation-profile outgoing OUT

destination-pattern .......$

no digit-strip

direct-inward-dial

port 3/1:D

!

dial-peer voice 3 voip

incoming called-number 0

codec g711ulaw

no vad

supplementary-service pass-through

!

dial-peer voice 4 pots

translation-profile incoming DID

destination-pattern 9999

direct-inward-dial

port 3/1:D

!

dial-peer voice 5 voip

destination-pattern 8052

session target ipv4:192.168.16.21

codec g711ulaw

no vad

!

dial-peer voice 6 voip

voice cut-through alert

destination-pattern 2...

session target ipv4:192.168.16.21

codec g711ulaw

no vad

supplementary-service pass-through

!

dial-peer voice 7 pots

translation-profile outgoing MBL_CLID

huntstop

destination-pattern 0

progress_ind setup enable 3

no digit-strip

port 3/1:D

!

dial-peer voice 9 pots

translation-profile incoming DID

destination-pattern 99999

direct-inward-dial

port 3/0:D

!

dial-peer voice 8 pots

translation-profile incoming DID

translation-profile outgoing OUT

destination-pattern 0...$

direct-inward-dial

port 3/0:D

!

dial-peer voice 10 voip

huntstop

incoming called-number .......$

codec g711ulaw

no vad

supplementary-service pass-through

!

dial-peer voice 11 pots

translation-profile incoming DID

translation-profile outgoing OUT

preference 2

destination-pattern .......$

incoming called-number 80.....$

no digit-strip

direct-inward-dial

port 3/0:D

!

dial-peer voice 13 pots

translation-profile incoming DID

translation-profile outgoing OUT

destination-pattern 021.....$

port 3/1:D

forward-digits all

!

dial-peer voice 14 pots

translation-profile incoming DID

translation-profile outgoing OUT

destination-pattern 021

supplementary-service pass-through

port 3/1:D

forward-digits all

!

dial-peer voice 15 voip

shutdown

destination-pattern 6531

session target ipv4:192.168.16.32

!

dial-peer voice 12 voip

destination-pattern 69..

session target ipv4:10.21.209.227

codec g711ulaw

no vad

!

!

dial-peer voice 110 pots

translation-profile incoming DID

translation-profile outgoing OUT

destination-pattern 0541.......

direct-inward-dial

port 3/1:D

forward-digits 7

!

dial-peer voice 119 pots

destination-pattern 23...........

direct-inward-dial

port 3/0:D

forward-digits 11

!

dial-peer voice 123 voip

destination-pattern 6698

session target ipv4:192.168.16.21

codec g711ulaw

no vad

!

dial-peer voice 124 pots

translation-profile incoming DID

translation-profile outgoing OUT

destination-pattern 0541118$

direct-inward-dial

port 3/1:D

forward-digits 3

The important thing is to make sure your fax transport methods match on the vg224 and the 5350.  On the vg, you have modem passthrough, t38, and Cisco fax relay enabled (t38 and Cisco fax relay are enabled by default).  However, you have none of these enabled on the 5350.  Are you trying to use the dial-peer config for your fax negotiation?  If so, you can use T38, which seems to be a bit more reliable.  The easiest way to do this is to enable t38 globally (not on the dial peers), just in case you are not hitting the dial peers you are intending to.  Try the following config changes:

ON THE VG224:

config t

no ccm-manager fax protocol cisco

mgcp package-capability fxr

mgcp default-package fxr

no mgcp

mgcp

ON THE 5350:

remove 'fax protocol pass-through' under the dial peers

config t

voice service voip

fax protocol t38 ls 0 hs 0 fallback pass-through g711ulaw

Also, make sure there are no slips/errors on the PRI's on the 5350 (show controllers e1)

Dear Christopher

thank for your replay

but i do all you said, and i'm still have problem

i think at this time i find the problem, but didnt know how can in solve that, if i call the fax machine via E1 ports i can only here the fax tone only for 1 sec and after that any tones not hear, i think the connection was lost

and if i test by two faxes in each end point, the tranmited fax said that "Error in Transmition"

maybe its becasue of my E1 line, which can not handle fax or modem tones

and i also test with modem pass through , and all the same

atrin.saghebfar
Level 1
Level 1

here are my both new config:

__AS5350__

version 12.4

service timestamps debug datetime msec

service timestamps log datetime msec

no service password-encryption

!

hostname VGW-002

!

boot-start-marker

no boot startup-test

boot-end-marker

!

!

!

!

resource-pool disable

no aaa new-model

!

resource policy

!

!

!

ip cef

no ip domain lookup

!

!

isdn switch-type primary-net5

!

!

voice service voip

allow-connections h323 to h323

fax protocol t38 ls-redundancy 0 hs-redundancy 0 fallback pass-through g711ulaw

h323

modem passthrough nse codec g711alaw

!

!

!

!

!

!

!

!

!

!

!        

!

voice translation-rule 1

rule 1 /805/ //

!

voice translation-rule 2

rule 1 /^6/ /8056/

rule 2 /6100/ /8056100/

rule 3 /6204/ /8056204/

!

voice translation-rule 3

rule 1 /6100/ /8056100/

rule 2 /..../ /805/

!

voice translation-rule 4

rule 1 /^6/ /8056/

!

!

voice translation-profile DID

translate calling 1

translate called 1

!

voice translation-profile MBL_CLID

translate calling 4

!

voice translation-profile OUT

translate calling 2

!

!

!

!

!

!

controller E1 3/0

pri-group timeslots 1-31

!

controller E1 3/1

pri-group timeslots 1-31

!

controller E1 3/2

!

controller E1 3/3

!

!

!        

interface GigabitEthernet0/0

ip address 192.168.16.22 255.255.255.0

duplex auto

speed auto

negotiation auto

!

interface GigabitEthernet0/1

no ip address

shutdown

duplex auto

speed auto

negotiation auto

!

interface Serial0/0

no ip address

shutdown

clock rate 2000000

no fair-queue

!

interface Serial0/1

no ip address

shutdown

clock rate 2000000

!

interface Serial3/0:15

no ip address

encapsulation hdlc

isdn switch-type primary-net5

isdn incoming-voice data

no cdp enable

!

interface Serial3/1:15

no ip address

encapsulation hdlc

isdn switch-type primary-net5

isdn incoming-voice data

no cdp enable

!

ip default-gateway 192.168.16.1

!

ip route 0.0.0.0 0.0.0.0 192.168.16.1

no ip http server

!

!

!

!

control-plane

!

!

!

voice-port 3/0:D

cptone DE

!

voice-port 3/1:D

cptone DE

!

!

!

dial-peer voice 2 voip

voice cut-through alert

translation-profile outgoing OUT

preference 2

destination-pattern 6...

progress_ind setup enable 3

session target ipv4:192.168.16.11

codec g711ulaw

no vad

!

dial-peer voice 1 pots

translation-profile incoming DID

translation-profile outgoing OUT

destination-pattern .......$

no digit-strip

direct-inward-dial

port 3/1:D

!

dial-peer voice 3 voip

incoming called-number 0

codec g711ulaw

no vad

supplementary-service pass-through

!

dial-peer voice 4 pots

translation-profile incoming DID

destination-pattern 9999

direct-inward-dial

port 3/1:D

!        

dial-peer voice 5 voip

destination-pattern 8052

session target ipv4:192.168.16.21

codec g711ulaw

no vad

!

dial-peer voice 6 voip

voice cut-through alert

destination-pattern 2...

session target ipv4:192.168.16.21

codec g711ulaw

no vad

supplementary-service pass-through

!

dial-peer voice 7 pots

translation-profile outgoing MBL_CLID

huntstop

destination-pattern 0

progress_ind setup enable 3

no digit-strip

port 3/1:D

!

dial-peer voice 9 pots

translation-profile incoming DID

destination-pattern 99999

direct-inward-dial

port 3/0:D

!

dial-peer voice 8 pots

translation-profile incoming DID

translation-profile outgoing OUT

destination-pattern 0...$

direct-inward-dial

port 3/0:D

!

dial-peer voice 10 voip

huntstop

incoming called-number .......$

codec g711ulaw

no vad

supplementary-service pass-through

!

dial-peer voice 11 pots

translation-profile incoming DID

translation-profile outgoing OUT

preference 2

destination-pattern .......$

incoming called-number 80.....$

no digit-strip

direct-inward-dial

port 3/0:D

!

dial-peer voice 13 pots

translation-profile incoming DID

translation-profile outgoing OUT

destination-pattern 021.....$

port 3/1:D

forward-digits all

!

dial-peer voice 14 pots

translation-profile incoming DID

translation-profile outgoing OUT

destination-pattern 021

supplementary-service pass-through

port 3/1:D

forward-digits all

!

dial-peer voice 15 voip

shutdown

destination-pattern 6531

session target ipv4:192.168.16.32

!

dial-peer voice 12 voip

destination-pattern 69..

session target ipv4:10.21.209.227

codec g711ulaw

no vad

!

dial-peer voice 110 pots

translation-profile incoming DID

translation-profile outgoing OUT

destination-pattern 0541.......

direct-inward-dial

port 3/1:D

forward-digits 7

!

dial-peer voice 119 pots

destination-pattern 23...........

direct-inward-dial

port 3/0:D

forward-digits 11

!        

dial-peer voice 123 voip

destination-pattern 6698

session target ipv4:192.168.16.21

codec g711ulaw

no vad

!

dial-peer voice 124 pots

translation-profile incoming DID

translation-profile outgoing OUT

destination-pattern 0541118$

direct-inward-dial

port 3/1:D

forward-digits 3

__VG224__

no service pad

service timestamps debug datetime msec

service timestamps log datetime msec

no service password-encryption

!

hostname VG224FAX

!

boot-start-marker

boot-end-marker

!

enable secret 5 $1$/m/l$xw/PKWOpCxOHvDRObER.j.

!

no aaa new-model

!

resource policy

!

!

!

!

!

voice-card 0

!

!

!

!

!

!

!

!

!

!

!

!

!

!

username cisco privilege 15 password 0 cisco

!

!

!

interface FastEthernet0/0

ip address 192.168.16.27 255.255.255.0

duplex auto

speed auto

!

interface FastEthernet0/1

no ip address

shutdown

duplex auto

speed auto

!

ip route 0.0.0.0 0.0.0.0 192.168.16.1

!

ip http server

!

!

!

control-plane

!

!

voice-port 2/0

!

voice-port 2/1

!

voice-port 2/2

!

voice-port 2/3

!

voice-port 2/4

!

voice-port 2/5

!

voice-port 2/6

!

voice-port 2/7

!

voice-port 2/8

!

voice-port 2/9

!

voice-port 2/10

!

voice-port 2/11

!

voice-port 2/12

!

voice-port 2/13

!

voice-port 2/14

!        

voice-port 2/15

!

voice-port 2/16

!

voice-port 2/17

!

voice-port 2/18

!

voice-port 2/19

!

voice-port 2/20

!

voice-port 2/21

!

voice-port 2/22

!

voice-port 2/23

!

ccm-manager redundant-host 192.168.16.10

ccm-manager mgcp

no ccm-manager fax protocol cisco

ccm-manager music-on-hold

ccm-manager config server 192.168.16.10 

ccm-manager config

ccm-manager config dialpeer-prefix

!

mgcp

mgcp call-agent 192.168.16.11 2427 service-type mgcp version 0.1

mgcp dtmf-relay voip codec all mode out-of-band

mgcp rtp unreachable timeout 1000 action notify

mgcp modem passthrough voip mode nse

mgcp modem passthrough voip codec g711alaw

mgcp package-capability rtp-package

no mgcp package-capability res-package

mgcp package-capability sst-package

mgcp default-package fxr-package

no mgcp timer receive-rtcp

mgcp sdp simple

no mgcp fax t38 ecm

mgcp rtp payload-type g726r16 static

!

mgcp profile default

!

!

!

dial-peer voice 99920 pots

service mgcpapp

port 2/0

!

!

!

line con 0

line aux 0

line vty 0 4

login local

hey i found something new

i can send fax to the modem on the pc, but still cannot send fax to any fac-machine, i check with 3 different fax-machine types

is there any issue

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