Hello,
I think you have CUCM Version 7.1.5
You can try to configure T.38 on your Voice Gateways on the sites:
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC5.0.1/ipt_system_arch/COL_FMT.html
or:
http://www.cisco.com/en/US/docs/ios/12_3/vvf_c/cisco_ios_fax_services_over_ip_application_guide/t38.html
Configuration example:
Step 1 | voice service voip Example: Router(config)# voice service voip | Enters voice-service configuration mode. |
Step 2 | fax protocol t38 [nse [force]] [ls-redundancy value [hs-redundancy value]] [fallback {cisco | none | pass-through {g711ulaw | g711alaw}}] Example: Router(config-voi-serv)# fax protocol t38 ls-redundancy 0 hs-redundancy 0 fallback pass-through g711ulaw | Specifies the fax protocol for all VoIP dial peers. Keywords and arguments are as follows: • nse—(Optional) Use of Cisco named service events (NSEs) for fax signaling. • force—(Optional) Required use of NSEs for fax signaling, which permits interworking of H.323 or SIP gateways with MGCP gateways for T.38 fax relay. • ls-redundancy—(Optional) Number of redundant T.38 fax packets to be sent for the low-speed V.21-based T.30 fax machine protocol. Range varies by platform from 0 (no redundancy) to 5 or 7. For details, see CLI help. Default: 0. • hs-redundancy—(Optional) Number of redundant T.38 fax packets to be sent for high-speed V.17, V.27, and V.29 T.4 or T.6 fax machine image data. The value range varies by platform from 0 (no redundancy) to 2 or 3. For details, see CLI help. Default: 0. Note Setting the hs-redundancy parameter greater than 0 causes a significant increase in the network bandwidth consumed by the fax call. |
Step 3 | exit Example: Router(config-voi-serv)# exit | Exits voice-service configuration mode. |
Also here is a nice posting in the forum: Fax Configuration and Troubleshooting Project =>
https://supportforums.cisco.com/community/netpro/collaboration-voice-video/ip-telephony/blog/2010/10/26/fax-configuration-and-troubleshooting-project
Please rate helpful posts.
Kind regards,
Marcel Ammann