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Fax Solution in Cisco IPT

arjunkumar.r
Level 4
Level 4

I need to understand the call/message flow of the faxes in a cisco IPT solution and along with the outlook integration.

Can somebody provide me a .ppt or a video which would easy for me to understand the solution?

1 Reply 1

Marwan ALshawi
VIP Alumni
VIP Alumni

Normally the Fax and outlook is something done by the FAX server

and between the FAX server and CUCM you can have either H323 ICT trunk or SIP trunk if the FAX server support IP

if not the FAX server has to have a TDM card like T1/E1 and to be connected back to back to a Voce Gateway and form the Voce Gateway you can send  the Call to PSTN or internally too

so call manager will responsible for the call routing form the FAX to PSTN for example

HTH

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