01-07-2011 06:10 AM - edited 03-16-2019 02:44 AM
I have tried the tips I have received from a search here by adding prefixes and the numbers, but the fax press still can't make out DID. It receives the faxes, but doesn't know where to address them.
dial-peer voice 3529 pots
destination-pattern 3529
port 0/2/0
forward digits all
prefix ,3529
I have tried the prefix a few different ways. We have a 2800 with a pri that brings the call in, then we send the call out a FXS port to the faxpress box. Any other ideas?
01-07-2011 06:37 AM
Hello,
With the information available I am assuming this is a pre-existing H323 voice gateway and calls to other device are working?
How many digits does your TELCO send from PSTN?
Are there any translations configured?
You can work most of this out by enabling following traces.
Debug ISDN q931
Debug voice dialpeer
Debug voice translation
And place a call from PSTN to 3529?
I think the prefix command may not be what your looking for, at the moment when a call matches 3529 when the FXS comes off hook you will send 35293529
If your happy to post the config as well as the traces it may speed up the resolution.
Craig
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01-07-2011 06:56 AM
01-07-2011 07:08 AM
OK I can see the incoming number is correct, can enter the following config?
dial-peer voice 3529 pots
no forward digits all
no prefix ,3529
and can you send me a copy of 'show voice port summary'?
On the analogue can you disconnect your equipment and please a call with the debugs running again please?
From you equipment can you place a call?
Do you have a POTS analogue phone you can plug into 0/2/0?
Craig
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01-08-2011 10:35 AM
The problem here seems to be that you expect the FXS port to forward the DID to the FaxPress server. Analog lines do not forward DNIS (the DID) normally, only the ANI (the Caller ID). You should be using an ISDN PRI toward the FaxPress server to do this. Alternatively, you can try to configure the Fax Press server to either:
01-08-2011 10:41 AM
j.schulenberg wrote:
The problem here seems to be that you expect the FXS port to forward the DID to the FaxPress server. Analog lines do not forward DNIS (the DID) normally, only the ANI (the Caller ID). You should be using an ISDN PRI toward the FaxPress server to do this. Alternatively, you can try to configure the Fax Press server to either:
The router has no problem in outpulsing DID on FXS ports. The OP configuration does that already - actually does that twice. As pointed out, there is too see if the Fax application can make any use of it.
In my opinion however, the best way to interface fax software, is T.37 or T.38, both supported by the router. That will eliminate all the hardware and associated trouble.
01-08-2011 12:05 PM
We have it working, it turned out to be the bad fxs port on the card. We have another card on the way. We were using 1 port for testing per the customers request.
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