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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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Faxserver behind Huntpilot

hi,

we have an CUCM 8.6.2. At this connected is a h.323 Gateway, its a fax server.

At the CUCM I configured some DN and forwarded all this DN to the Faxserver.

Then I configure a Huntpilot, a huntlist and a huntgroup. In this huntgroup I put all the DN configured above.

If I call some of the DN direct from PSTN, I reaching the faxserver well.

If I call the huntpilot for this DN, I hear a announcement "The number is temporaly not available".

Why the call doesnt forward to faxserver If I call via huntpilot?

Background: for an event only one faxnumber is populated and behind this more than 10 accounts at the faxserver should get the faxes.

Any other posibilty to realize this?

1 REPLY 1

Faxserver behind Huntpilot

Hi,

the HuntPilot looks for active DNs. due to that it is not working.

what is your fax server, try to add it as a H323 gateway to the call manager, then create route pattern pointing to the fax server.

HTH

Anas

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