08-19-2016 02:51 AM - edited 03-17-2019 07:53 AM
Hi everybody,
Is it possible to find the Hunt List and Hunt Pilot from a Line Group ?
I have the DN's (line groups) of the user's but nobody knows their Group Number ... How can I found it out to add a new user ?
Thanks for your help
Solved! Go to Solution.
08-19-2016 11:47 AM
You can Simpy use the Route Plan Report.
1) Go to Call Routing>Route Plan Report
2) Just Select Hunt Pilot and Click Find. You will see all the Hunt Pilot and the list of DNs.
So here you can see all the mappings.
Please take time to rate and mark correct answer if found useful.
Thanks
Haris
08-19-2016 03:26 AM
You can do that by using the wizard where u can add users by selecting the linegroup
08-19-2016 11:47 AM
You can Simpy use the Route Plan Report.
1) Go to Call Routing>Route Plan Report
2) Just Select Hunt Pilot and Click Find. You will see all the Hunt Pilot and the list of DNs.
So here you can see all the mappings.
Please take time to rate and mark correct answer if found useful.
Thanks
Haris
08-22-2016 01:52 AM
Thanks, worked well
Call Routing>Route Plan Report
08-20-2016 04:22 PM
...removed
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide