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Find a Hunt List and Hunt Pilot from a Line Group

nt0000001
Level 1
Level 1

Hi everybody,

Is it possible to find the Hunt List and Hunt Pilot from a Line Group ?

I have the DN's (line groups) of the user's but nobody knows their Group Number ... How can I found it out to add a new user ?

Thanks for your help

1 Accepted Solution

Accepted Solutions

HARIS_HUSSAIN
VIP Alumni
VIP Alumni

You can Simpy use the Route Plan Report.

1) Go to Call Routing>Route Plan Report

2) Just Select Hunt Pilot and Click Find. You will see all the Hunt Pilot and the list of DNs.

So here you can see all the mappings.

Please take time to  rate and mark correct answer if found useful.

Thanks

Haris

View solution in original post

4 Replies 4

salmandhunna1
Level 1
Level 1

You can do that by using the wizard where u can add users by selecting the linegroup

HARIS_HUSSAIN
VIP Alumni
VIP Alumni

You can Simpy use the Route Plan Report.

1) Go to Call Routing>Route Plan Report

2) Just Select Hunt Pilot and Click Find. You will see all the Hunt Pilot and the list of DNs.

So here you can see all the mappings.

Please take time to  rate and mark correct answer if found useful.

Thanks

Haris

Thanks, worked well

Call Routing>Route Plan Report

...removed

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