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Find the MAC address on which EM user has logged in

kukamara
Cisco Employee
Cisco Employee

‎03-15-2016 05:44 AM - edited ‎03-17-2019 06:15 AM

Hi All,

I have a user logged into a device for extension mobility, i am only aware of the user ID. How can i find out on which phone he has logged in. Is there a way in CUCM to find it out.

Thanks.

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Deepak Rawat
Cisco Employee
Cisco Employee

‎03-15-2016 05:50 AM

Cisco Unified CM Administration >> Device >> Phone. On the top right hand side, you will see Actively Logged in Device Report >> click Go >> Find Actively Logged In Device where User ID = that you know and it will display the phone to which user is logged in.

Regards

Deepak

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