For CME new setup i want to dedicate DIDs

[sweetsaif999]

CME for 50+ employees with 2 E1 SIP TRUNKS  i want to know by using 10-12 DIDs i can implement this solution easily or not

1.one DID each Direct to 5 Managers

2.one DID each for 4 ATAs

3.one DID for 40 employees(is this possible in CME what should be used to enable this kind of scenario example: Auto Attendent or IVR or any other tool) if anybody can pass sample CME configuration for this small setup is highly appreciated.do i need to configure h323 on this gateway.

like this i have to implement in more 20 branches where the employees size is around 50,70,130,170,90..etc. in various locations already we are having CUCM 2 clusters version 7.1.5,H323 gateways with PSTN -SIP TRUNK and intercluster Trunk enable between this clusters. and we want to integate all this sites slowly.

[Marwan ALshawi]

so you will have one DID per magaer = 5 DIDs

and 4 DIDs for ATAs

not sure about employees what do you mean is it al of them reachable via one DID

if this is the case you can use B-ACD in CME or use CUE module with AA/IVR to enter the internal employee number

or send the call to receptionist for example and then the cal can be transferred as required

Hope this help

[sweetsaif999]

Thanks for your reply

1. I want this setup to provide call accounting for the incoming and outgoing calls for each extension of the groups.

2. To integrate this site with CUCM clusters  i need to configure h323 or sip trunk on both the sides(cucm and gateways)

3. Regarding employees DID how many local extension can be supported by a single DID(pilot Extension)

4.Any sample configuration for CME with this requirements is highly appreciated.