Currently I am using a cisco call manager that is used only for internal calls. We are looking for ways to lock down who can call who within our building and I was wondering if I could use FAC to do this function.
Currently I have FAC set up to be used for one set of extensions, and I am prompted for a pin when I call those extensions. However, I only ever get a busy signal when I put the pin in. Is there another step I need to follow to get the FAC to work? I know the phones work when FAC is not applied as I can dial each phone with no issues. It is only when I put FAC on that I get a busy signal.
I know FAC is typically used for outside calling or long distance, but does anyone know if it can be used for calling different directory numbers internally?
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So is it possible to take my local pool of numbers and split it up using route patterns so I can use FAC?