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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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Explorer

Forcing Caller ID Name on CUCM 8.x

Hey everybody,

I have a QSIG trunk between a 3rd party PBX and Call Manager.  Works fine but the 3rd party PBX is only sending caller ID number. Is there a way to program Call Manager so that when 5555 comes across the QSIG trunk from the other PBX a particular name gets associated with that number and displayed?  The best solution would be the ability to program unique names for every number.

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VIP Mentor

Forcing Caller ID Name on CUCM 8.x

Scot,

The answer to that is NO. You need to get the PBX to send the Caller Name. There is no way you match CLI to Name in CUCM

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"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson

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3 REPLIES 3
VIP Mentor

Forcing Caller ID Name on CUCM 8.x

Scot,

The answer to that is NO. You need to get the PBX to send the Caller Name. There is no way you match CLI to Name in CUCM

Please rate all useful posts

"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson

Please rate all useful posts
Explorer

Forcing Caller ID Name on CUCM 8.x

OK.  Thanks

Hall of Fame Community Legend

Forcing Caller ID Name on CUCM 8.x

Hi Scott,

If you could provide the name/model/version release for the 3rd party PBX perhaps

we could help find some inter-op notes or QSIG hints to get this working.

Cheers!

Rob

"May your heart always be joyful
May your song always be sung" - Bob Dylan

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