forward incoming calls (on specific E1 number) to external mobile phone number

[chawkideeb]

Dears, 

we have voice gateway with E1.

Can you send us the detailed step by step configuration for the below scenario :

Customers (from outside the company) should call 07713454545 (specific E1 Number on voice gateway), so the voice gateway should redirect the calls to a normal mobile Asia cell number (07706721119).

Thank you,

best regards,

[balaji.bandi]

Not sure what you using ( you need to mention your environment details, so best suggest can be provided)

but in general call forward :

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/manual/cmeadm/cmetrans.html

http://www.ciscopress.com/articles/article.asp?p=401648&seqNum=9

[chawkideeb]

Dear Balaji,

All that i have is a voice E1 that is connected to a voice gateway and the voice gateway to a call manager 11.x

E1>VG>CUCM.

the E1 is used for incoming calls from PSTN and outgoing call to PSTN.

And as you know , that E1 has a range of numbers that you can use it (0771345XXXX). in our case the number that is used for incoming calls is 07713454545.

what i need exactly is only on the voice gateway level configuration in the way that :

when customer call 07713454545 , the call should not be transfered to an internal extention or to an IVR.it should be redirected to a PSTN Mobile phone number ( asiacell number (07706721119)).

Thank you.

[Evgeny Izetov]

You could create another dial peer with 'incoming called-number 07713454545'. Then apply an inbound translation profile to it that translates it to the target number. Or keep using the same dial-peer and just add the translation.

The E1 provider may reject the call if it doesn't recognize the calling number. So, you may either have to add a valid Redirecting Number or mask the calling number entirely.

[chawkideeb]

Dear Evgeny,

this is exactly what i am searching for it.

can you send me plz the exact command and config (i already shared all the necessary numbers).

thank you

[chawkideeb]

Dears,

This is what i used , but it is not working :

voice translation-rule 3454545
rule 1 /^.*/ /07713454545/
rule 2 // /07713454545/
rule 3 /.*/ /07713454545/

dial-peer voice 6721119 pots
destination-pattern 907706721119$
translate-outgoing calling 3454545
port 1/1:15
forward-digits 11

[Evgeny Izetov · Accepted solution]

If you want to make this completely separate from existing config:

voice translation-rule 100
 rule 1 /^07713454545$/ /07706721119/

voice translation-profile HAIRPIN
 translate called 100

dial-peer voice 100 pots
 translation-profile incoming HAIRPIN
 incoming called-number 07713454545$
 direct-inward-dial

You don't need a separate outbound dial-peer for 07706721119. The assumption is that it would match an existing outbound dial-peer that points to port 1/1:15. If the destination-pattern in that dial-peer has 9 in front, then add 9 in rule 1.

[balaji.bandi]

here is reference guide how you can do that. :

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/9_1_1/ccmfeat/CUCM_BK_C3E0EFA0_00_cucm-features-services-guide-91/CUCM_BK_C3E0EFA0_00_cucm-features-services-guide-91_chapter_0110010.html